Policies and Forms

At Lotus Organics Day Spa & Wellness, it is important that the environment be as serene and comfortable as possible for both the client and the practitioner. In order to maintain the safety and comfort of all, clients are asked to familiarize themselves with the following Policies, and print and fill out the forms requested by the practitioner. Your cooperation is greatly appreciated!

All clients must read and sign the following Spa Policy form, as well as the form(s) for the appropriate treatments. Please print the appropriate forms below and bring them you your first appointment. If filling out multiple treatment forms, the contact information section is only required on one form.

Spa Policy Form
(for all clients)

Energy Therapy Client Intake Form

Massage Therapy Client Intake Form

Skincare Client Intake Form
(for both facial and body treatments)

Waxing Client Intake Form


  • Payments are preferred in cash. Local checks are accepted from established clients. Credit/Debit cards may be used for totals over $10, but cash or check is preferred. No traveler’s checks will be accepted. If using a Gift Certificate, proof of certificate must be shown at time of service.
  • Returned checks will result in immediate requirement of repayment in cash, plus a $25 returned check fee paid in cash only.  Additional fees may be applied if full cash payment is not fulfilled within 24 hours of notification of returned items.  Clients presenting checks with insufficient funds will be required to pay cash for all future services.
  • Full payment is always due at the time of service and client must verify that they have the proper form/amount of payment before the service begins.  All fees are subject to change.  Client should always verify prices before beginning a service. Post-dating checks is not permitted, and payments will not be held until a later date.  Failure to pay in full will result in legal charges and unpaid balances will be sent to collections.
  • All services and products purchased, including gift certificates, are non-exchangeable & non-refundable. One free product sample is available per product, per customer.  Additional samples may be given for a $2 per sample fee.
  • Arriving late for an appointment may result in a shorter session at full-price.
  • Clients must give at least 24 hours notice of appointment cancellation and/or changes in desired service(s) in order to avoid a fee of 50-100% of the scheduled service amount at the discretion of the therapist.
  • No-Show clients, clients cancelling less than 8 hours before their appointment, and clients cancelling more than two consecutive times may be billed for the entire service and/or required to pre-pay in order to be rescheduled.
  • Minors under the age of 18 must be accompanied by a parent or legal guardian at all times and must be receiving a service.  No children are otherwise allowed during treatment sessions.
  • Clients should be prepared to make their session as relaxing as possible by muting all cell phones and electronics, as well as informing the therapist of any special accommodations needed, and clarifying all questions and concerns.
  • Clients should arrive hygienically prepared for their session.
  • All clients must complete and sign all required forms before services can begin.
  • All clients must inform the therapist at the start of every visit if they are under any new prescribed medical  or over-the-counter oral or topical treatments, or have been diagnosed with any new illnesses or injuries.
  • Clients should agree to follow therapist’s advice for post-session care to achieve the best treatment results.
  • The therapist is not responsible for lost items or items left behind.
  • The therapist retains the right to refuse service to any suspicious persons, those appearing to be under the influence of any drugs or alcohol, or those appearing to have signs and symptoms of any illness or disorder that may contraindicate the treatment to be given. Please be respectful of the health of others and reschedule if you are sick or have knowingly been in contact with any contagious conditions!
  • Any sexual advances, sounds, comments or innuendos, or rude or violent behavior will result in immediate dismissal and will be reported to legal authorities.